FAQ
1: Are you factory or trading company?
A: We are a factory with more than 10 years manufacture experience in tinplate can, welcome to visit our factory!
2: What is tinplate? Are printed tins safe for food?
A: Tinplate is the steel electrolytically coated with a fine layer of tin for tin protective purposes. Tinplate is a high quality safe packaging material for food items, such as coffee powder&bean, tea, etc. A food grade lacquer is coated on the inside of the tin to prevent corrosion and interaction of the tin with the food product and thus make it suitable for food storage.
3: How can I get a sample to check your quality?
A: After price confirmation, you can require for samples to check our quality. If you just need a blank sample to check the design and paper quality, we will provide you sample for free as long as you afford the express freight.
4: Can you do the design for us?
A: Yes, we can. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift boxes. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
5: How long can I expect to get the sample?
A: After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 working days. You can use your own express account or prepay us if you do not have an account.
6: What about the lead time for mass production?
A: Honestly, it depends on the order quantity and the season you placed the order. The best record we keep is delivering 20,000 gift boxes within a week. Generally speaking, we suggest that you start an inquiry two months before the date you would like to get the products in your country.
7: What is your terms of delivery?
A: We accept EXW, FOB, CIF, etc. You can choose the one that is the most convenient or cost-effectived for you.
